![]() You will need to update your software in order to meet the updated security protocols and regain access to our servers again. The reason that you are having trouble connecting to the server is because Silhouette has updated the security settings on their Silhouette Design Store servers.This means the user is using an older, non-supported, versions of the Silhouette Studio software. If you accidently installed a version of Silhouette Studio that is not working well for you, you can go back to an old version.For example, the user has applied the DE+ upgrade key without first applying the DE key. This message indicates that the user has applied an upgrade key without the requisite lower key.For example, applying a Designer Edition license key to a computer that has already been upgraded using a Business Edition license key. This message indicates that the user has applied a license key that is lower in permissions than the key currently applied to the computer.The user is entering the studio upgrade code into Silhouette connect software or entering the connect code into the studio software.I tried uninstalling it and reinstalling it, and it worked after that but, upon attempting to open the program a second time, it continued to crash. ![]() I have the Designer Edition Plus and Im on Windows 10.
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